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AuBoss Casino Responsible Gaming Policy

Last Updated: January 1, 2026

At AuBoss Casino, we are committed to providing a safe and responsible gaming environment for all our players in Australia. We recognize that while gambling is an enjoyable form of entertainment for most people, it can lead to problems for some individuals. This Responsible Gaming Policy outlines our commitment and the tools available to help you maintain control over your gaming activities.

1. Our Commitment to Responsible Gaming

AuBoss is dedicated to promoting responsible gambling practices across our platform. We work in accordance with Australian gambling regulations and industry best practices to ensure that:

  • All players are of legal gambling age (18 years or older in Australia)
  • Gaming remains a form of entertainment, not a way to make money
  • Players have access to tools and resources to manage their gaming behavior
  • Problem gambling is identified and addressed promptly
  • Vulnerable individuals are protected from gambling-related harm

2. Player Protection Tools

Au Boss Casino provides multiple tools to help you stay in control of your gaming experience. These features are available through your auboss login account settings.

2.1 Deposit Limits

Set daily, weekly, or monthly limits on the amount you can deposit into your auboss casino account. Once set, these limits cannot be increased immediately and require a cooling-off period of 24-72 hours.

Limit Type Timeframe Cooling-Off Period
Daily Limit 24 hours 24 hours
Weekly Limit 7 days 48 hours
Monthly Limit 30 days 72 hours

2.2 Loss Limits

Set limits on the net amount you can lose during a specific period. This helps prevent excessive losses and keeps your gaming within manageable boundaries at au boss.

2.3 Wagering Limits

Control the total amount you can wager on games within a set timeframe, regardless of wins or losses.

2.4 Session Time Limits

Set reminders or automatic logouts after a specified playing time. This helps you maintain awareness of how long you've been playing at auboss casino.

2.5 Reality Checks

Receive periodic notifications during gaming sessions showing your session duration and net win/loss. These reminders help you make informed decisions about continuing play.

3. Self-Exclusion Options

If you feel you need a break from gambling, AuBoss offers flexible self-exclusion options:

3.1 Temporary Self-Exclusion

Take a break from your auboss login for a period of your choice:

  • 24 hours
  • 7 days
  • 30 days
  • 90 days

During this period, you will not be able to access your account, deposit funds, or participate in any gaming activities.

3.2 Permanent Self-Exclusion

Request permanent closure of your au boss casino account. This is an irreversible decision, and your account cannot be reopened. All remaining funds will be returned to you according to our withdrawal procedures.

3.3 National Self-Exclusion Register

Australian residents can register with the National Self-Exclusion Register (NSER) operated by the Australian government. Registration with NSER excludes you from all participating online gambling services in Australia. For more information, visit: https://www.gambler-help.gov.au

4. Underage Gambling Prevention

AuBoss Casino strictly prohibits underage gambling. We implement robust age verification procedures to ensure all players are 18 years or older:

  • Mandatory identity verification during account registration
  • Document verification for all new accounts
  • Advanced fraud detection systems to identify false information
  • Regular audits of our verification processes

Parents and guardians are encouraged to use internet filtering software to prevent minors from accessing gambling websites.

5. Recognizing Problem Gambling

Problem gambling can affect anyone. Be aware of these warning signs:

5.1 Behavioral Warning Signs

  • Spending more time and money gambling than you can afford
  • Having difficulty controlling or stopping your gambling
  • Gambling to escape problems or relieve feelings of anxiety or depression
  • Lying to family or friends about your gambling activities
  • Borrowing money or selling possessions to fund gambling
  • Neglecting work, family, or personal responsibilities due to gambling
  • Chasing losses by continuing to gamble to win back money

5.2 Financial Warning Signs

  • Unpaid bills or loans
  • Maxed out credit cards
  • Unexplained financial difficulties
  • Frequent requests to borrow money

6. Getting Help and Support

If you or someone you know is experiencing gambling problems, help is available. AuBoss supports the following Australian organizations:

6.1 Gambling Help Online

  • Website: www.gamblinghelponline.org.au
  • Services: Free, confidential support and counseling via online chat or email

6.2 Gamblers Anonymous Australia

  • Website: www.gamblersanonymous.org.au
  • Services: Peer support groups across Australia for individuals affected by problem gambling

6.3 Beyond Blue

  • Website: www.beyondblue.org.au
  • Services: Support for depression, anxiety, and mental health issues related to gambling

6.4 Financial Counselling Australia

  • Website: www.financialcounsellingaustralia.org.au
  • Services: Free financial counseling for gambling-related debt

7. Account Monitoring and Intervention

Au boss casino employs sophisticated monitoring systems to identify potentially problematic gambling patterns. Our team may intervene if we notice:

  • Unusual increases in deposit frequency or amounts
  • Extended gaming sessions without breaks
  • Patterns consistent with problem gambling behavior
  • Multiple failed deposit attempts
  • Contact expressing distress or loss of control

Our customer support team may contact you to discuss responsible gaming tools, suggest limits, or recommend professional help resources.

8. Marketing and Promotional Policies

AuBoss Casino adheres to responsible marketing practices:

  • No marketing to individuals under 18 years of age
  • Clear and transparent terms and conditions for all bonuses and promotions
  • No marketing communications sent to self-excluded players
  • Option to unsubscribe from promotional emails at any time
  • No misleading claims about odds of winning or guaranteed outcomes
  • No promotion of gambling as a solution to financial problems

9. Staff Training and Awareness

All auboss staff members receive comprehensive training on responsible gaming practices, including:

  • Recognizing signs of problem gambling
  • Appropriate intervention techniques
  • Available support resources and how to direct players to them
  • Responsible gaming tools and how to help players implement them
  • Privacy and confidentiality when handling sensitive situations

10. How to Access Responsible Gaming Tools

To set limits or self-exclude from au boss:

  1. Log in to your auboss login account
  2. Navigate to "Account Settings" or "Responsible Gaming"
  3. Select the tool you wish to implement (deposit limits, loss limits, self-exclusion, etc.)
  4. Follow the on-screen instructions to set your preferred limits
  5. Confirm your choices – limits take effect immediately

Alternatively, contact our customer support team 24/7 via:

11. Complaints and Disputes

If you have concerns about our responsible gaming practices or wish to make a complaint:

  1. Contact our customer support team with details of your concern
  2. If not resolved satisfactorily, escalate to our Compliance Manager at [email protected]
  3. For unresolved disputes, contact the relevant Australian gambling regulator in your state or territory

12. Privacy and Confidentiality

All information related to responsible gaming interventions, self-exclusion, or requests for help is treated with strict confidentiality in accordance with Australian privacy laws. Your personal information will not be shared with third parties except as required by law or with your explicit consent.

13. Regular Review and Updates

AuBoss regularly reviews and updates this Responsible Gaming Policy to ensure it reflects current best practices, regulatory requirements, and player needs. We are committed to continuous improvement in player protection measures.


Contact Us

For questions about this Responsible Gaming Policy or to request assistance:

Remember: Gambling should be entertaining, not a way to make money. If you feel your gambling is becoming a problem, seek help immediately. AuBoss Casino is here to support responsible gaming practices and help you maintain control over your entertainment choices.